WHAT INFORMATION WE GATHER
We at Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) respect your desire to protect personal information. This page reveals what sort of information we may ask you for and in what situations.
By using Quick Heal Remote Device Management portal or its services, you consent to collect, store, and use of the personal information provided by you (including any changes thereto as provided by you) for any of the services that we offer.
WE DON'T SELL YOUR PERSONAL INFORMATION
Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) will not share your personally identifiable, registration, or client device information or backup or location data with third-parties except under the following conditions:
It is your decision, whether to proceed with any activity that requests personal information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process.
User Registration information
You provide personally identifiable information including your e-mail address and password to us. We use this information to create your user account. You may also enter your mobile phone number on our Quick Heal Remote Device Management portal to initiate a text message for our services.
Client device information
When you use our services, our servers automatically record certain information about your mobile device. This information may include information such as an equipment identifier (e.g. IMEI, PIN), subscriber identifier (e.g. IMSI), Google Cloud Messaging identifier (GCM ID) in case of Android device, Personal Identification Number (PIN) in case of BlackBerry device, device name, mobile phone number, device type and manufacturer, operating system type and version, wireless carrier / operator, network type, Internet Protocol ("IP") address, and the dates and times of your requests. We use this information to provide our services.For example, collecting your device’s phone number allows the service to contact your phone via SMS when you try to locate your phone from the web application. Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) will maintain the said information confidential.
To improve the responsiveness of the site for our users, we may use "cookies", or similar electronic tools to store personal information. The only personal information a cookie can contain is your email address you supply while the registration/Sign-up or Sign-in process. A cookie cannot read data from your hard drive.
LIMITED COLLECTION AND USE OF YOUR PERSONAL INFORMATION
YOU ARE RESPONSIBLE FOR MAINTAINING THE ACCURACY AND CONFIDENTIALITY OF YOUR EMAIL ADDRESS AND PASSWORD
You are responsible for maintaining the secrecy of your password at all times. We recommend a strong password that you do not use with other services. If you believe your password has been compromised, please change your password immediately via Quick Heal web site or contact us at firstname.lastname@example.org for assistance.
You are responsible for ensuring that the email address associated with your account is accurate. Quick Heal is not responsible for personal data transmitted to a third party as a result of a user’s providing an incorrect email address.
YOU CAN REMOVE YOUR DATA
You can always remove your device from your account or prevent your data from being accessible through Quick Heal Services.
If you delete location data, it is anonymized on our production systems and there is no longer a link between your account and any saved location information. If you delete backed-up data, that data will become inaccessible through your account. If you remove your device from your account, all information/data related to the device become inaccessible to you. You can add device till your license is valid.
Aggregate and anonymous information incorporating or derived from your data may remain on our servers even though you have removed device from your account. For example, we may store a count of the number of devices that have ever encountered a particular piece of malware. Your data may remain on a backup server even though you have removed your device from the account.
HOW WE USE THIS INFORMATION
We use personal information in the following ways:
Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies.
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Your personal information and your device information are transmitted using secure socket layer (SSL) encryption.
The personal information that you have provided to us may be transferred to other offices of Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.
WE FOLLOW ADVANCE SECURITY PRACTICES TO KEEP YOUR DATA SAFE
It is our responsibility to protect your data.
Your data/information is transmitted securely, using 128-bit SSL encryption.
We store data only in secure data centers, on our own private servers which are protected by 24x7 security.
Quick Heal Remote Device Management portal and client software are hardened against attacks.
We may track domain names, IP addresses, and browser types from people who visit our website. We use this information to produce traffic statistics for Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) websites. Such information is not co-related with any personal information.
Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.) is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours.
LINK TO THIRD PARTY SITES
If you have any questions or comments, please contact us:
International Support Centre
|Company||:||Quick Heal Technologies Ltd. (Formerly knows as Quick Heal Technologies Pvt. Ltd.)|
Office No. 101, Shree Sai Narayan Apartment,
Ganjave Chowk, Navi Peth,
Opposite Patrakar Bhavan, L.B.S. Road